We collect information about you during the checkout process on our store.
What We Collect and Store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to show you products you’ve recently viewed
- Location, IP address and browser type: we might use this for purposes such as estimating taxes and shipping, if applicable.
- Shipping address: we’ll ask you to enter this so we can estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes like:
- Sending you information about your account and order
- Responding to your requests, including refunds and complaints
- Processing payments and to prevent fraud
- Setting up your account for our store
- Complying with any legal obligations
- Improving our store offerings
- Sending you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout cart on future orders.
We generally store information about you for as long as the information is needed for the purposes for which we collect and use it. We are not legally required to continue to keep it. For example, we will store order information for 3 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who On Our Team Has Access To This Information?
Members of our team have access to the information you provide us. Both Administrators and Shop Managers can access:
- Order information: what was purchased, when it was purchased, where it should be sent, and
- Customer information: your name, email address, billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds, and support you.
What We Share with Others
We share information with third parties who help us provide ‘order and store services‘ to you; for example — Paypal.
Payments
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
